Frequently Asked Questions
How do I order prescription glasses?
Choose your frames, add your lens type, and enter your prescription during checkout. You can also upload a prescription or request a call back from our team.
How long does delivery take?
Standard orders ship in 3 to 7 business days. Prescription or custom lenses may take 7 to 12 business days.
Can I return or exchange my order?
Yes. Eligible items can be returned or exchanged within 14 days of delivery. See our Returns & Exchanges page for details.
Do you offer blue light lenses?
Yes. Blue light filters can be added during lens selection on product pages or at checkout.
How do I contact support?
Email [email protected] or visit our Contact page. We respond within 1 business day.